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The considerable investment and overheads
required for the development of new drugs
mean that pharmaceutical companies must
establish brand loyalty throughout a
product’s lifecycle in order to protect
sales at patent expiry. While
marketing has always been key to this, the
advent of the Internet has meant that there
are now a whole host of new opportunities
for influencing market trends.
Pharmacart® is available to
pharmacists and pharmaceutical companies for
extending sales beyond patent expiry,
concentrating on how the use of websites and
online techniques to educate and inform
patients and physicians, so encouraging them
to switch from an original product to a new
formulation or follow-on-product.
Pharmacart® can be easily
customized to create an integrated product
offering for select pharmaceutical companies
of their respective online products and
services. It can provide a comprehensive
online solution enabling pharmacists to
reach their clients with specific online
product information, relevant medical
information and enhance their visibility and
reputation.
Recent surveys have shown that consumers
are increasingly using the Internet to
access low-cost and trusted medical
information. Thus, business-to-consumer
(B2C) product websites, containing a high
level of interactive content and features,
represent an effective means of attracting
users and engendering word-of-mouth and
viral marketing amongst consumers, and
promoting brand awareness and loyalty during
a product’s lifecycle.
Pharmaceutical manufacturers see
pharmacists as becoming of increasing
importance, particularly the role they are
playing in delivering health care, and
medicines management Part of that is
medicines support services, and a range of
things that pharmacists can do in connection
with medicines management projects.
With Pharmacart®
not only can prescriptions be renewed online
for delivery or pick-up but also action
forms can be filled in online allowing
pharmacists to help them talk to patients
about symptoms they might be experiencing,
or problems with their medication.
- Patients do not
lose the benefit of personal contact
with a pharmacist
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IMSPharmacart®
pays attention to the advantages of
person-to-person contact with a
pharmacist, an important professional
that can protect them from prescribing
errors and other drug errors which can
happen in the prescription and
over-the-counter delivery system.
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Online access to
important information approved via the
pharmacist and their healthcare team is
sometimes much easier than access within
a busy pharmacy.
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Although a
pharmacist can communicate better in
person, a dynamic content enriched
website and exchange of e-mails can
provide significant extension of that
communication.
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IMSPharmacart®
allows a neighborhood pharmacist
together with their store of information
about a client's medical history,
prescription history, and personal
preferences to know and better advise a
client than some distant Internet
pharmacist.
Pharmacists are increasingly challenged
to enhance their client relationship
programs. The development of Web sites using
IMSPharmacart® that provide
valuable online services to their clients,
such as access to drug product information,
online detailing and continuing medical
education, will provide both them and
pharmaceutical companies a means to further
strengthen marketing relationships. |